During a 5pm conference call, it was confirmed that Dalyn's assistance would be needed in Guatemala City. On Saturday, December 1st, his flight departed on time at 6am. He arrived safely in Guatemala City at 12:30pm. His return flight into Kansas City was December 11th. He wanted to return for the Cisco Certification Course he teaches at Allen Community Collage on Wednesday, December 12th was the last class and finals.
In Guatemala there were issues with technical upgrades in the stores. The vendors were not going out and doing what needed to be done. Dalyn worked closely with concept stores last year, traveling to New York for the grand opening of the first store to open as a "Fashion Lab" on Fifth Avenue. Then, he was off to San Fransico, L.A., San Juan as well as several trips to Canada. Though he is no longer in Tech Support, he was at the top of the list if assisance in Guatemala would be necessary on site. The request was presented to his current supervisor in Networking(IT) by his past Tech Support supervisor to allow him to... as Dalyn said, "...put his tech support hat back on"
I had to find photos for this post and decided to go with one I took of Dalyn this summer while we were hiking at the top of the Rockies in Summit County, near Breckenridge, Colorado. This past year he has been quite the traveler. I also found a map... I was curious exactly where he was going. The red map pin indicates Guatemala on the map below. He has the camera, once he returns I will post any interesting photos he takes. He told me he wants to find a volcano. There are 33 volcanoes spread throughout the highlands of Guatemala.
Hopefully he takes photos of something besides computer wires. (...we have photos, I just need to get them all downloaded. Select 'travel photos' to view what I have posted.)